Last updated: November 5, 2026
Westlake Ducts Austin (“we”, “us”) respects your privacy. This policy explains what information we collect through westlakeductsaustin.com and when you contact us, and how we use it.
Information we collect
- Information you give us: your name, phone number, email address, service address and any details you include when you call, email or submit an estimate request.
- Information collected automatically: basic technical data such as your browser type, device, pages visited and approximate location, collected through cookies and analytics tools.
How we use it
- To respond to your request, give you a quote and schedule service.
- To send appointment confirmations, invoices and follow-up messages about your service.
- To improve our website and services.
- To meet legal, tax and accounting requirements.
How we share it
We do not sell your personal information. We share it only with service providers who help us run our business (for example, form processing, scheduling, payment and website hosting providers), and only as needed for them to provide those services, or when required by law.
Cookies and analytics
Our website uses cookies and similar tools, including Google services, to understand how visitors use the site. You can block or delete cookies in your browser settings; some parts of the site may not work as well without them.
Data retention and security
We keep customer records for as long as needed to provide service and meet legal and tax requirements. We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.
Your choices
You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages, by contacting us using the details below.
Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Westlake Ducts Austin
1250 S Capital of Texas Hwy, Bldg 3, Ste 405, Austin, TX 78746
Phone: (512) 598-4978
Email: info@westlakeductsaustin.com